When I was a kid, there was only one way to be heard in my family.
You had to yell.
Until the age of thirteen, I barely said a word, because the thought of yelling over my parents was...well, unthinkable actually.
Then the teen years rolled around and the unthinkable became VERY thinkable.
I learned to hold my own in the yelling arena, and ever since then, I've been a proud destroyer of silence and listening.
Obviously, with this project, I had to change that.
It's no big psychological mystery where yelling and cutting people off and talking over people comes from.
A feeling like you're not being heard or you're not going to be heard.
The trick is to realize--you are being heard, but most of the time, you're not hearing.
I am, without a doubt, one of the worst listeners I know.
I concentrate more on what I'm going to say than what people are saying to me, and it's a habit that has to go.
So is there a trick?
I've found one that works for me.
I repeat back the last thing that was said to me before I add something else.
That way I don't do that annoying thing people do--people being me--where someone says:
"My Mom has cancer."
And I say--
"Oh my God, did I tell you about what happened to me last night?"
I force myself to segue, and if I can't, it just means that what the person is telling me is more important than my night at karaoke.
And when I argue, I try not to raise my voice.
I find that when you raise your voice, you've lost the argument. You're allowing yourself to get angry and you signal to the other person--
"This is where I stop caring about your opinion on this."
So instead, I try to get quieter. Again, I repeat back--
"You're saying that what happened bothered you. Okay, I get that."
It's amazing how civil things can say when you let someone know they're actually being heard.
Staying calm keeps you from yelling which allows you to have a conversation rather than a shouting match.
We didn't have many conversations in my house growing up, but recently I managed to have one with my mom.
And you know what?
I think she actually enjoyed it.
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